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Sonicare Toothbrush 2-year limited warranty

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For customers in U.S., Canadian, and UK only
Philips Oral Healthcare will replace the Sonicare handle or charger, within 2 years of the original retail purchase, if either is found to be defective in materials or workmanship. This warranty is valid for the original retail purchaser from the date of initial retail purchase. Please save the receipt as proof of date of purchase. This warranty gives the purchaser specific legal rights, and the purchaser may also have other rights, which vary, from state to state.

What is not covered under warranty?

  • Brush heads.
  • Damage caused by misuse, abuse, neglect or alterations.
  • Normal wear and tear, including chips, scratches, abrasions, discoloration or fading.

    Implied warranties

    Any implied warranties, including implied warranties of merchantability and fitness for a particular purpose, shall be limited to the duration of the express warranties set forth in this limited warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

    How do I obtain warranty service?

    For prompt warranty service, contact Sonicare. A customer service representative will give you detailed instructions on how to fulfill your warranty.

    Limitation of remedies

    In no event shall Sonicare or any of its subsidiaries be liable for any special, incidental or consequential damages based upon breach of warranty, breach of contract, negligence, tort, or any other legal theory. Such damages include, without limitation, loss of savings or revenue; loss of profit; loss of use; the claims of third parties including, without limitation, dentists and dental hygienists; and cost of any substitute equipment or services. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.